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Rental agreement

You review and sign this when you reserve. Read it any time before you book.

Version sample-2026

The rental

  • This agreement is between Trailhead Bike Rentals ("we", "us") and the person making the reservation ("you"). It covers the bikes and accessories listed on your reservation for the rental dates shown there.
  • Your reservation confirmation lists the items, dates, times, pickup or delivery details, price, deposit and any add-ons. It is part of this agreement.

Pickup, delivery and return

  • Rentals start and end at the times on your reservation. If you need more time, ask before your return time; we'll extend it when the items are free, at the rates shown at checkout.
  • Late returns without an extension may be charged for the extra days at your rental rate.

Care and condition

  • Use the items safely, only for their intended purpose, and return them clean and in the condition you received them, allowing for normal wear.
  • Report any damage, fault or accident to us as soon as possible. Do not keep using an item that seems unsafe.

Riding

  • Every rider must wear the helmet we provide and follow traffic laws and trail rules. Riders under 18 need a parent or guardian to sign for them.
  • Check the brakes and tires before each ride. If anything feels wrong, stop riding and call us.

Locks, theft and e-bikes

  • Lock the bike to a fixed object with the lock we provide whenever it is out of your sight. A bike stolen while unlocked counts as lost.
  • Charge e-bike batteries only with the charger we provide, and keep e-bikes out of heavy rain and standing water.

Damage, loss and deposits

  • You are responsible for loss, theft and damage beyond normal wear while the items are in your care, up to their repair or replacement cost.
  • Any refundable deposit or optional damage protection is shown at checkout. We release the deposit after the items come back in good condition, minus any charges described here.

Cancellations

  • Our cancellation policy is shown when you reserve and in your confirmation email, and it is part of this agreement.

Risk and responsibility

  • You accept the ordinary risks of using rental equipment. To the extent the law allows, we are not responsible for injury, loss or damage caused by misuse, by not following instructions, or by events outside our control. Nothing in this agreement limits rights you have that the law does not allow us to limit.

By signing, you confirm you have read and agree to this agreement.

Sample agreement for a LendingCloset demo store. It is not legal advice. Before using an agreement like this, have it reviewed by a lawyer licensed where you operate.

See also our cancellation policy, terms of use and privacy policy.